A friend of mine’s mother received a call by someone claiming to represent United Healthcare HouseCalls. She was a little skeptical and thought it was a scam. But after some research she decided to go through with it. And she was glad she did. But not everyone feels that way.
Many people complain of unwanted phone calls and don’t feel the need to take part. Many people don’t understand why they should… after all they have a personal doctor. I believe United Healthcare HouseCalls representatives could help themselves if they would educate people about the program when they enroll in an Advantage Plan.
HouseCalls is an in-home health and wellness program is available for members enrolled in select Medicare Advantage Plans. The stated purpose of the program is to support and complement your regular doctor’s care. A nurse practitioner visits your home and give you an exam.
Designed originally with chronically ill patients in mind, United Healthcare HouseCalls can cut down on emergency room visits by managing care more closely.
The real benefit to United Healthcare is healthier members who need less unplanned care and ultimately lower costs.
Most insurance companies offering Medicare Advantage Plans do not have a similar program. But as managed care becomes the norm it’s likely to become more common. Compare all Medicare Advantage Plans in your area to learn about all your available options.
What you can expect from an in-home visit
Not everyone enrolled in an Advantage plan through United Healthcare will qualify for the program because it is only available through select plans.
If you have the HouseCalls benefit, your agent should give you an idea what to expect if you get a call. Here’s what’s included:
- A health assessment including a health history, review of your medications and taking your vitals
- You will be able to ask questions of the practitioner
- You will receive a worksheet to share with your doctor
- The practitioner will offer advice on questions to ask your doctor
How does the in-home health visit work?
If your plan includes the HouseCalls benefit and a practitioner is available in your area, you may get a letter and phone call from United Healthcare. According to some who have commented below you may get multiple phone calls… mostly at dinner time.
You will also generally get a reminder postcard or phone call before the visit.
If you do not feel comfortable having a licensed nurse practitioner meet with you in your home you can have a friend or family member present. It’s also possible to meet at another mutually agreeable location.
Taking advantage of this service is your call. It’s like getting a second opinion with out the hassle of driving to an unfamiliar doctor’s office. And the best part is that it’s free!
If you get a phone call and a letter from United Healthcare consider scheduling an appointment for your free house call. You may be glad you did.