A friend of mine’s mother was called by someone claiming to represent her Medicare Advantage Plan through UnitedHealthcare. She was a little skeptical and thought she was being scammed. But after some research she decided to go through with it. And she was glad she did.
If you’re enrolled in a Medicare Advantage Plan through UnitedHealthcare don’t be surprised if you get a phone call offering an in-home visit from a qualified practitioner.
HouseCalls, an in-home health and wellness program is available for members who are enrolled in select Medicare Advantage Plans.
The stated purpose of the program is to support and complement your regular doctor’s care. Visits are conducted by a licensed practitioner.
Designed originally with chronically ill patients in mind, HouseCalls can cut down on emergency room visits by managing care more closely.
The real benefit to UnitedHealthcare is healthier members who require less unplanned care and ultimately lower costs.
Not all Medicare Advantage Plans make an attempt to have you participate in an in-home visit. Compare all Medicare Advantage Plans in your area to learn about all your available options.
What you can expect from an in-home visit
Not everyone enrolled in an Advantage plan through UnitedHealthcare will qualify for the program because it is only available through select plans.
If you have the HouseCalls benefit, your agent should give you an idea what to expect if you get a call. Here’s what’s included:
- A health assessment including a health history, review of your medications and taking your vitals
- You will be able to ask questions of the practitioner
- You will receive a worksheet to share with your doctor
- The practitioner will offer advice on questions to ask your doctor
How does the in-home health visit work?
If your plan includes the HouseCalls benefit and a practitioner is available in your area, you may bet a letter and phone call from UnitedHealthcare.
You will also generally get a reminder postcard or phone call prior to the visit.
If you do not feel comfortable having a licensed practitioner meet with you in your home, you can ask a friend or family member to be present. It’s also possible to meet at another mutually agreeable location.
If available, this service is just another benefit that you should take advantage of. It’s like getting a second opinion with out the hassle of driving to an unfamiliar doctor’s office. And the best part is that it’s free!
So if you get a phone call and a letter from UnitedHealthcare consider scheduling an appointment for your free house call. You may be glad you did.